Last updated: October 25, 2026

Refund Policy

This Refund Policy explains how refunds work for GoNative Premium+ subscriptions.

Purchases on the website

Premium+ bought on the GoNative website is sold by our online reseller Paddle.com, the Merchant of Record for these orders. Paddle processes refunds.

You can request a full refund within 14 days of any payment, including the first yearly payment after a free trial and a renewal, without giving a reason.
To request a refund, go to paddle.net and find your order with the email address you used at checkout, or write to us through the contact form. The money goes back to your original payment method.
When a payment is refunded, the subscription is canceled and Premium+ ends.
Cancelling during a free trial costs nothing: no payment is taken, so there is nothing to refund.
After 14 days, we consider requests individually, for example if a technical problem on our side kept you from using Premium+.

Subscriptions bought in the GoNative apps for iOS or Android are sold by Apple or Google, and refunds are handled by them under their rules.

This policy does not affect your statutory rights as a consumer.

If you have questions about a payment or a refund, write to us through the contact form.